Exploria understands that one size does not fit all. We have implemented and delivered hundreds of customizations and modifications of our product in support of our customers’ goals over the years.
All of our customers provide feedback on a regular basis as we conduct frequent phone surveys and live visits to understand market needs. When we identify a new feature that has business value across a majority of our customer base, we schedule that into our roadmap at no additional cost to all our customers who maintain their maintenance plan with Exploria. We welcome these requests as opportunities to provide superior service to our valued customers. Thus our roadmap is largely shaped by customer needs along with our vision of where the market is heading.
If there is a unique customization brought to us from a single customer, we estimate Development, Testing and Implementation times and provide a written quote against our published hourly rates
These features are developed as configurable on/off elements in order to satisfy different customer needs across the globe.
By maintaining a single trunk-line of development globally, we can ensure product stability, innovate and satisfy a broad range of customer needs, and support a broad range of activities within the life sciences with a single configurable solution.
Please do not hesitate to contact us with your requirements.